Frequently Asked Questions

Shipping and Selling

Shipping times will be influenced by the country and region.

Kindly update your shipping address by logging in the Backerkit survey using your e-mail. Here's the link: https://www.backerkit.com/backer_accounts.

The size of the bag when it is filled to the maximum with all the containers is 38cm x 17cm x 12cm. With all 4 containers, the weight is about 900 grams. The container’s dimension is 6.5" x 6.5" x 2" or 165mm x 165mm x 52mm. .

For now, the product is available for pre-order on Indiegogo.

The shipping fee is displayed at check-out depending on the pack selected and the country your are in.

Upgrades and benefits

You can add the extras through the Backerkit survey that will be sent to you within 14 days after the payment..

Yes, it is 100% safe.

Yes, the sealing gasket keeps it leakproof. So, it`s OK to carry in meals with sauces. (the number of pieces you want, location)

In January.

Create your pack in the Backerkit survey then notify the team to do the adjustment.

Payments, Bonuses and Refunds

Credit card and Paypal.

Yes, 100%. As a backer, you receive the product at the price of the sponsorship instead of the full price.

The add-ons were reserved but no cards were charged. We will charge the add-ons close to the shipping time.

You will receive a free gasket.

You can add extras on our website.

Via Paypal.