Frequently Asked Questions

Shipping and Selling

It will be delivered early of 2021. Besides the time of order shipping times will also be influenced by the country and region.

Kindly update the shipping address by logging in the Backerkit survey using your e-mail. Here's the link:

The size of the bag when it is filled to the maximum with all containers is 38cm x 17cm x 12cm. With all 4 containers, the weight is about 900 grams. The container’s dimension is 6.5" x 6.5" x 2" or 165mm x 165mm x 52mm. .

For now, the product is available for pre-order on Indiegogo.

Shipping fee is displayed on check-out depending on the pack and country.

Upgrades and benefits

You can add the extras through the Backerkit survey that will be sent to you within 14 days after the payment..

Yes, it is 100% safe.

Yes, the sealing gasket keeps it leakproof. So, it`s OK to carry in meals with sauces. (the number of pieces you want, location)

Probably in January as we expect to shop then.

Create the pack in the Backerkit survey then notify the team to do the adjustment.

Payments, Bonuses and Refunds

For now, only credit card and Paypal.

Yes, 100%. As a backer, you receive the product at the price of the sponsorship instead of the full price that it will have later..

The addons were reserved back then but no cards were charged. We wanted to charge the add-ons when close to shipping.

We are giving free gasket to make up for the delays.

You can add extras on our site that will be launching soon.

We can send it via Paypal.